christmas, birthday presents, christening, hen party, retirement, engagement, graduation, wedding gifts
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Welcome to The Inspirations Store.
The Inspirations Store is a UK online gift shop offering quality gifts and presents suited to many occasions. We are committed to good customer service and aim to meet the requirements of your order.
Products cover a broad range of tastes and occasions. We regularly update the shop so visit again soon for new ideas. Alternatively let us know your interest and we will endeavour to source the right gift for your occasion.
For UK delivery, we offer a gift wrapping option which can be chosen in checkout together with your selected postal service of First Class post or Special Delivery.
Our corporate gift service specialises in finding the right gift to match your occasion. If this is of interest, then give us a call on 0118 941 4845 or email us and we will be pleased to discuss ideas to match your requirements.
|Making A Purchase|
Shopping at The Inspirations Store is easy. The shop is divided by sections - click each Gift Section to see the items.
Make colour or item selection from the drop down lists (if appropriate). Click the 'Basket' for each item you would like to buy. Prices are in UK pounds sterling. Postage and packing will be added at checkout before card payment - see section below for details.
You can update quantities or delete items in your Basket by selecting 'View Shopping Basket' from the menu at the top right of the page.
When you have completed your shopping, select 'Checkout'. Enter address and payment details as prompted.
Payment is made via PayPal by using a PayPal account, or by credit or debit card. Payment must be made before goods are shipped.
At checkout completion, you will be given an order receipt and an email will be sent to confirm the order details. Please check this and keep for your reference. Following this, please check your email for any updates or queries relating to your order. Please check your spam folder.
|Shipping And Handling|
Postage and packing costs are added at checkout. Orders over £10 have option for FREE delivery by Economy post. For detail of these, please click Postage and Packing Charges.
If you wish, we can send your gifts for you, provided it is sent to a UK address, and we will include your greeting with the order if you email this to us..
For UK delivery, we offer next day or delivery on a specific day (Mon-Fri). For this service, choose Special Delivery in checkout. Special Delivery option - click for details
Gift wrapping option can be chosen in checkout.
We deliver to all UK (including Northern Island and Isles of Scotland) addresses and also the Channel Islands.
Orders are usually despatched same day or next working day. Orders are sent by Royal Mail 1st or 2nd class or by Special Delivery* (next day delivery Mon-Fri UK only) depending on the service chosen in checkout. Orders over 2kg in weight may be sent by Parcelforce or courier.
Last post date for Christmas is 1pm Thursday 21st December 2017. Christmas 2017 last post date.
- --> For items not in stock, we will inform you by email if we think there will be a delay beyond a week before despatch so you should therefore allow ten days for delivery at UK addresses, longer for overseas. If you are working to a deadline that is less than this then please let us know in the checkout process. Or if you wish us to despatch on a certain date then let us know.
If we expect there to be a delay, we will contact you by email or telephone to let you know. You then have the option to wait, select another item or cancel.
Credit card payment is taken at the time your order is processed.
A signature may be required on delivery, in which case if you are unable to take delivery then a card will be left with instructions about re-delivery/collection. You will need to respond to this promptly to arrange re-delivery or collection or the order will be returned to us.
An email will be sent to confirm despatch. If you have not received your order within 5 working days of this shipping email, please let us know so that we can try to find out what has happened to the delivery.
Please check your email for messages from us about your order.
Our prices include UK VAT as appropriate. Non UK purchasers may be liable to local taxes on importation which will be your responsibility.
If you would like a VAT invoice, then please indicate this in the Comments section at the Checkout.
|Credit Card Security|
Card payments are taken by Paypal.
If for any reason you are not happy with your order, then you may cancel your order within 14 days of delivery and return the items to us and we will refund the cost of the items. We do not refund personalised items, earrings, edible items, postage and packing or gift wrapping. Please see our Terms and Conditions for cancellation and refund details.
Should you have any reason to complain then please send details by email to email@example.com or write to address Unit 7 Kettering Close, Reading, Berkshire, RG31 7DF, UK. Please include the reason for complaint, purchase date, order number and any other relevant details. We will acknowledge receipt of your message within 3 working days of receiving and will keep you informed of progress.
Email is the best way to contact us. You can do this directly from the shop by choosing the 'Email us' button. Enquiries will be responded to promptly.
Our email address is firstname.lastname@example.org. Our phone number is +44 (0) 118 9414844 (national call rate) Mon-Fri 10am-4pm and Mon-Thurs 5pm-6pm excluding bank holidays.
Our postal address is Unit 7 Kettering Close, Reading, Berkshire, RG31 7DF, UK.
Feedback on the site and suggestions should be sent to email@example.com. New products are added regularly and we welcome suggestions and ideas.
Please contact us if you have any queries or wish to ask about other gift possiblities.
We are committed to protecting your privacy and operate a privacy protection policy.
We do not disclose customer information to third parties other than is required to process your order.
If you have any questions or comments about privacy, please email firstname.lastname@example.org